Patient Information
Appointments
Appointments are made on a computer-based system, making it easier to adhere to patients’ schedules. We recognize the value of your time and try to accommodate all our patients, ensuring that appointments with the doctor are as efficient as possible. Given the nature of our specialty, however, please understand that medical and surgical emergencies may cause occasional unforeseen delays.
Note: In case of a post-operative problem, such as bleeding, high fever, or pain, the receptionist should be informed at once and an examination will be scheduled as soon as possible.
Insurance
We cannot accept the responsibility of negotiating claims with insurance companies or other persons. It is the patient's responsibility to ensure the payment of health care costs within a reasonable time. Insurance policies are contracts between insurance companies and the patient, thus it is important that patients understand its provisions before a scheduled visit so that no unexpected costs are incurred.
Our practice participates with Medicare, Blue Cross, and most commercial insurance companies. If you have a deductible or co-pay, you are responsible for it. We cannot guarantee payment of your claims. Reduction or rejection of your claim by your insurance company does not relieve the financial obligation you have incurred. When an HMO, PPO, etc., requires referral forms or an authorization number, you are responsible for obtaining the appropriate forms and authorization for the day of your visit.
Phone Consultations & Prescriptions
We welcome calls concerning health matters. However, remember it is not possible to practice consistently good medicine over the phone without the benefit of patient examination. If you are calling in reference to a prescription, please have your pharmacy telephone number, prescription name and strength available. The staff must clear all prescriptions with a doctor before they can be ordered. Refills cannot be made if you have not been seen in the office for the past three months.
